Paper files are fine until the folder is in another room, or the last prescription is clipped to a bill from March.

A digital patient profile gives the clinic one place for identity, contact details and the visits that followed. The receptionist finds the person. The doctor finds the history.

That history is more useful when it includes the complaint, the notes and the follow-up, not only a name and a phone number.

Digital records also make it easier to see who is due to return, instead of relying on memory at the front desk.

Clinivaan keeps patient history next to consultations so the record grows with each visit rather than sitting in a separate file.